Binding: Paperback
Rating: 5.0
Review: 1
Studio: Sage Publications, Inc
Recent research shows that between 25-85% of conflict disputants referred to mediation choose not to participate (i.e., they resist wanting to meet face-to-face). In the field of conflict resolution, conflict coaching is the only process that has emerged which allows resolution methods to work on a one-on-one basis. Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication.Rooted in research and theory, the text is organized into three sections, Introducing Conflict Coaching, Conducting Conflict Coaching, and Integrating Conflict Coaching, and offers a practical model for coaching. It is a useful volume for students and practicioners in a range of academic disciplines including communication, alternative dispute resolution/conflict resolution, business, education, law, psychology, sociology, and social work.The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers, including: worksheets for techniques and approaches presented in the chapters; feedback forms for clients and their organizations; sample syllabi, learning objectives, paper assignments; PowerPoints; additional case studies and readings; and suggested hyperlinks to relevant Web sites. "In Conflict Coaching, Tricia S. Jones and Ross Brinkert have made a timely contribution to the advancement of the field of conflict analysis and dispute resolution. They simultaneously present a clear vision of the role of a conflict coach as well as a persuasive argument for a new and expanded mind set on who it is we say we are and what it is we say we do. The book makes credible arguments about the need for the conflict coach and then clearly blows open a much needed area of practice that has been unnecessarily restrained by outdated and untestable notions. The authors accomplish this by combining first rate scholarship with an easy to read guide on the practice of conflict coaching to create an evolutionary path within the field. From this book expect to see a flurry of other scholars and practitioners follow their lead in both print and practice."-Brian Polkinghorn, Ph.D.Distinguished Professor and DirectorConflict Analysis and Dispute Resolution Wilson Elkins Professor, University System of MarylandExecutive Director, Center for Conflict Resolution, Salisbury University"Conflict Coaching is a book that should be in every corporate library and in every chief human resource officers desk so others can see it! Moreover, this book should be provided for every young, high-potential corporate manager and be required reading in business school executive education programs." -Frank P. Brennan, JE. Former Chief of staff to the postmaster general of the United States"Jones and Brinkert offer example case studies illustrating the subject of each chapter, scholarly research throughout, a wonderfully approachable text and a companion CD of tools that makes a perfect addition to any Ombudspersons library. Not only is this a terrific resource for us LTCOs, but also for Organizational Ombuds and other ADR professionals and practitioners seeking to clarify the whats and hows of empowering those we serve to better respond to the conflicts they face."-Drew Strayer, LTCO and NALLTCOs Ohio State Coordinator (20080224)
Manufacturer: Sage Publications, Inc
Price: $44.95 USD
Conflict Management and Confrontation Skills for Women
Binding: VHS Tape
Studio: Nightingale Conant Corporation
Manufacturer: Nightingale Conant Corporation
Working With Difficult People
Binding: Paperback
Rating: 4.0
Review: 8
Studio: Prentice Hall Press
Wonderful Resource. : I have recommend this book often over the years. Unlike other similar titled books, Solomon takes the approach of dealing with varyious personality types from different perspectives - form a subordinate, peer, or boss POV. Same issue - but if not managed from the proper perspective can be lethal and blow up. (Try treating your biligerent boss like you would a biligerent subordinate and see what happens!) Highly recommended for new managers.
Manufacturer: Prentice Hall Press
Price: $15.95 USD
Add Another Time Management Skill to Your Self Development - Put Power in the Voice-mail Messages You Receive
are among the hundreds of self improvement tips available from Dr. Larry Baker. To assess your current Time Management skills and habits and improve your opportunities for larger salary increases, promotions and greater success, go to:
People Skills How to Assert Yourself Listen to Others and Resolve Conflicts
Binding: Paperback
Rating: 4.5
Review: 40
Studio: Touchstone
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Manufacturer: Touchstone
Price: $14.99 USD
Learn An Easy A Shortcut To Stress Management
. This will help reduce our stress levels to a minimum.Among the techniques that we can use to improve our time management skills are the following:§Save time by focusing and concentrating on important tasks. We can also consider
Are We Undervaluing Management Skills?
techniques, the tools and the tactics to ensure they really understand how to get the best out of people; how to not just manage conflict, but pre-empt it, how to develop and coach others to greater performance, and how to encourage their
What Is The Benefit Of Communication Skills Courses?
person communicates. This helps to build rapport.Communication skills training cover many areas. They include presentation skills, dealing with the media, conflict management, personal impact, writing skills, negotiation, influencing
Helpful Time Management Skills
of progress on any given day, but when you sit down to do something, focus only on that thing. How can you do this with so many competing and conflicting deadlines? Before you sit down to work, spend some time planning how you'll get
Conflict Management and Confrontation Skills for Women Volume 2 Managing Postive Communication Strategies
Binding: VHS Tape
Studio: Fred Pryor Seminars
Manufacturer: Fred Pryor Seminars
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